| Twenty Nevern Square Hotel - Guestbook | |
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| Posted at 11:01 28 Nov 2008 by Mr Philip Abbott, | Rating: 9 |
| A lovely boutique hotel with friendly and helpful staff | |
| Posted at 12:17 24 Nov 2008 by Miss Tina Wilson, | Rating: 10 |
| A wonderful hotel in a very good location. I have stayed at Twenty Nevern Square before and I would definitely stay there again. The service is excellent - we had a smaller room this time but the cleanliness was excellent. Also, although no tea and coffee making facilities are in the rooms you can have tea and coffee in the lounge area or brought up to your room 24 hours a day and for no extra charge!! | |
| Posted at 10:30 19 Nov 2008 by Merv Dahl, | Rating: 10 |
| A very quiet and comfortable hotel with convenience access to transportation and restaurants. The breakfasts were wonderful. A great value. |
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| Posted at 11:44 18 Nov 2008 by Ms Ruth Harrison-Wood, | Rating: 9 |
| Excellent location, imaginatively furnished rooms, very pleasant. | |
| Posted at 11:39 18 Nov 2008 by Mr David Allwood, | Rating: 10 |
| I would recommentd this hotel to others | |
| Posted at 04:09 12 Nov 2008 by Merv & Mary-Anne | Rating: 10 |
| A very quiet and comfortable hotel with convenience access to transportation and restaurants. The breakfasts were wonderful. A great value. | |
| Posted at 04:08 12 Nov 2008 by Merv Dahl | Rating: 10 |
| A very quiet and comfortable hotel with convenience access to transportation and restaurants. The breakfasts were wonderful. A great value. |
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| Posted at 11:32 12 Nov 2008 by Merv Dahl | Rating: 9 |
| A very quiet and comfortable hotel with convenience access to transportation and restaurants. The breakfasts were wonderful. A great value. |
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| Posted at 11:44 20 Jul 2008 by Anita van Wijk | Rating: 9 |
| We enjoyed our stay in this lovely hotel. Very friendly staff. Nice luxury room. Quiet an beautiful surrounding near the tube!! We recommend this hotel to everyone!!! We definitly will go back there. | |
| Posted at 01:02 26 Jun 2008 by Elizabeth Pearson | Rating: 4 |
| On the positive side - staff very pleasant; room clean; easy access to Tube Station. Tea/coffee could be ordered in room - no charge. Bottled water in room. Towels changed daily. Negative - so-called deluxe room turned out to be No 2 in basement - no window, just French doors which had to be kept shut as stair led up directly to street. No air conditioning; asked for fan - this never appeared; shower room had sensor which shut itself off after ten minutes - no light thereafter. Very disconcerting. Basement seemed to be used for storage - staff trotting around on stone floors from 6 am onwards in what sounded like tacketty boots. Ceiling insulation v. poor - could hear footsteps overhead quite distinctly. Tea/coffee in room free. but nobody explained that there was no room service charge. All things considered - would consider this much less than four star hotel - two star - maybe. |
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| Posted at 09:10 9 Jun 2008 by A Gillies | Rating: 6 |
| The website for this hotel portrayed it as a high class boutique hotel with individually designed rooms. The room we were allocated was in the basement of the adjoining building, along a narrow corridor. The room itself was so small we could hardly get around the end of the bed. There was a window into the courtyard through which other guests passed when moving between their rooms and the main hotel. For privacy, our window blind had to be kept closed all the time, making the room fairly dark. The bathroom was modern and was perfectly OK. The breakfast, described as 'luxurious', was a standard continental breakfast which was perfectly adequate. A cooked breakfast cost an extra £9. At checkout, we commented on the very small size of the room and were advised that this was because we had booked through an agency. If we had booked direct, we would have had a better room?? Overall, this hotel is small(to be expected in a boutique hotel) and reasonably comfortable but it isn't of the standard suggested on the website. It is however, close to Earls Court tube station and is very convenient for the west end of London. |
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| Posted at 03:10 18 May 2008 by Marian & Kent Scott | Rating: 10 |
| After an arduous two weeks travelling we were thrilled to find Twenty Nevern Square everything we had hoped for in a small luxury hotel. Staff were helpful and friendly, and our accommodation was the highlight of London (actually, a close second to the stage production of Billy Elliot). Would recommend this ace near Earls Court Road. | |
| Posted at 02:11 20 Dec 2004 by Jo | Rating: 6 |
| Our room (Pasha Suite) was spacious and very clean but I fear this may be at the expense of other services. Ironing facilities were promised in '5 or 10 minutes'-they never arrived. A member of staff let themselves into our room-a genuine error I've no doubt but not what I'd expect. And no tea or coffee making facilities?-in Britain, this is unheard of! Friendly enough but nothing to warrant the price. | |
| Posted at 12:23 20 Jun 2004 by A Smith | Rating: 6 |
| This hotel advertises itself as a luxury hotel where the guest receives attentive service and hospitality. Sadly I found this not to be true. My wife and I stayed in the Pasha Suite in June 2004. This is the hotel's top room and is a very nice room. It's not really a suite as such, just a room with a four poster and seating area. Beautifully furnished and with a well equipped bathroom. The room was clean and well appointed. However, when we checked in the man on the desk was generally quite rude. When I stay at a hotel of this standard I don't expect to be told "You pay now". I had to ask where the room was. Nobody offered to carry our luggage and I wasn't asked about morning papers. It was a case of pay your money and get to your room. It seemed more like I was checking into a travelodge than a luxury hotel. As I said, the room was beutiful. It has a small balcony and terrace so you can sit and watch the world go by but as the English summer is rather chilly we skipped that. The Pasha Suite is their best room but wasn't particularly large. I would imagine that their other rooms are a real tight squeeze! The rooms come with bathrobes but I couldn't find ours. I rang down for a couple of bathrobes and they were delevered within about 10 minutes. The problem was that one of them was damp. 10 minutes later and other was delivered. This one was dry! We went down for breakfast at 9.45 the next morning. Breakfast is described as luxury buffet breakfast and finishes at 10.30am. However, this was the most disappointing thing about this hotel. The buffet was almost gone and nobody made any effort to replenish it. There were no pastries, two croissants, a few rolls, a few strawberries and a small amount of fruit salad left in the bottom of the bowl. I kept thinking that they would restock as there was 45 minutes of breakfast left but they didn't. Eventually I asked for some more croissants and the waiter offered to bake some more. This took 25 minutes. This made breakfast a very spread out affair, but without much food! The icing on the cake must have been when we were phoned at EXACTLY 11am to be told to leave the rooom! I came away from Twenty Nevern Square with a sense of dissapointment. This is supposed to be an antidote to the big chain hotels with their impersonal serice but the service that I have received at other hotels was vastly superior to this one. The hotel is very stylish but they really need to work out how to keep guests satisfied. |
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| Posted at 10:14 29 Mar 2004 by Thecla | Rating: 8 |
| Generally, this hotel is quite good. I was there this March, 24-28th, 2004. Friendly, clean, in a great, quiet and safe location and with touches I have not come across before (CD player (!!), apple each day as a treat, free natural water bottles each day). There were also a free safe-box in the room, a nice professional-like hairdryer, a ironing board, a wide-screen TV and the nice-and-useful shower-caps and sewing kit (my friend actually had a loose button and the sewing kit was put to use). Breakfast was very nice (small amounts, but nice variety), in a room beautifully decorated in Asian style. The tube was a very short distance away, Earl's Court Station, connecting with convenient lines for the city center. There were a few things that disappointed me though. We were in room #8, a two-bed one that was a bit too small to conveniently move around. The shower had no hand cord (sp?, I don¢t know how it¢s called in English, I mean the cord which ends with the spray and you can hold it and rinse yourself), just the top head spray, so you could not wash/rinse yourself that well all over (fellow women know what I mean...). And, the worst, my bed at least was way too soft, being used to an anatomical mattress back home, I tossed and turned and my aching back found no real rest. I¢ll be honest and give my personal opinion now. The things that really count for me in a hotel are cleanliness, the shower and the bed. This hotel was indeed very clean in all aspects, but showering was a bit awkward and the bed was close to awful. I will really have this hotel in mind again, but I will ask for a bigger room and ask/hope that the bed is a bit harder. Other than that, Twenty Nevern is truly nice and I do recommend it! |
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| Posted at 04:06 26 Jan 2003 by David | Rating: 9 |
| Stayed overnight in a 4-poster room traveling from Turkey back to the States. Great service, room, and breakfast. Quiet, clean, and newly appointed furniture. Heated towel racks and thick towels too! The morning breakfast was healthy and very fresh. Highly recommended | |
| Posted at 02:01 28 Aug 2002 by G Hallam | Rating: 9 |
| Beautiful and very comfortable. Friendly and helpful staff. The CD player in the room is a very nice touch. I have stayed here twice, and will return again. |
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| Posted at 09:05 11 Aug 2002 by J McIntyre | Rating: 8 |
| We had a good stay at this conveniently located hotel. I second what Mr & Mrs Livingstone said about the size of the rooms - we also wondered if we had been put in a double for sole use. However we were later able to upgrade to a four poster room which was excellent and would certainly be my choice for the next stay. The breakfast was good with some of the best coffee we had during our time in the UK. Definitely worth giving this one a go! | |
| Posted at 01:56 22 Jul 2002 by S Feltham | Rating: 6 |
| A very reasonable hotel. The hotel is very well situated for the local tube station, and the staff were very friendly and eager to help. The breakfast was nice, although an early arrival at breakfast is recomended. My only real complaint can be that the hotel has at times gone for style over comfort, which was a bit of a disappointment. Unfortunately I had hurt my back before visiting the hotel, and found the dinning room seats unbearable. The bed (in a luxury double room not the four poster) was confortable, but no more. The bathroom was excellent, but the room (room 10) a tad cramped. The TV and Hi-Fi were excellent and complete with remotes, although the Hi-Fi woke us at 6am on our first day, and we hadn't set it... best check! We also managed to stay on one of the hotest weeks of the year, and with no air conditioning, it was really very hot, and quite uncomfortable at times. However, once we had asked if a fan was available one arrived within minutes! Overall a very nice hotel, with helpful staff... not the best if you suffer from a bad back however! |
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| Posted at 05:39 16 Jul 2002 by B Kearns | Rating: 9 |
| Lovely hotel - very stylish! Rooms can be a little compact but are beautifully furnished. Breakfast was lovely - very good quality, and dinner was very good too. Restaurant and bar area are very pleasant. Staff wonderfully friendly and internet rates offer real reductions on rooms charges. £99 for the four poster rooms including the breakfast is a steal! Very good value - I will definately be back. |
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| Posted at 02:38 9 Jul 2002 by Mr and Mrs. Livingstone | Rating: 8 |
| We stayed in this small but very attractive and welcoming hotel set in a quiet and beautiful square during the month of June 2002. The staff were very accomodating and the service excellent, taking that extra care to fulfill your personal requirements that maybe a larger hotel would forsake like changing your beddings daily! Wow! as for the rest I think that N, Hackney's comments probably give a perfect description. I would maybe just underline that the buffet really is 'Luxury' as described and simply is to die for! everything was super-fresh and of the highest quality including an exquisite fresh fruit salad. I made sure I didn't miss out on that! My only complaint would be that our 'Luxury Double Room' although clean and tastefully furnished (with CD player!!)was uncomfortably small for two with no room for luggage whatsoever and made me wonder if we'd been put in the 'Small Double for sole use' by mistake! So maybe next time we'd be better off upgrading to a four-poster room??? Because regardless....there will definitely be ...a next time. | |
| Posted at 08:10 20 May 2002 by Guido Cenciotti | Rating: 8 |
| I agree with N. Hackney's comments above + we stayed in the lower ground four poster bed room - great room! Only one thing: being on the same floor as the kitchen, it can get a little noisy. In general, a very good hotel with personality. |
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| Posted at 12:46 29 Apr 2002 by Vikki and David Betty | Rating: 10 |
| We thoroughly enjoyed our stay at this beautiful hotel. Sheer luxury! We stayed in a four poster luxury room, rhe bed was the most comfortable I have ever slept in. The breakfast was delicious and filling, with freshly baked rolls and croissants. We will be recommending this hotel to all our friends and family and hopefully well be back later in the year. |
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| Posted at 07:59 1 Mar 2002 by N. Hackney | Rating: 7 |
| I enjoyed my stay at this small, quiet hotel. The location is very convenient to the Earl's Court tube, but on a side street with very little traffic. Staff are pleasant and helpful, and the continental breakfast buffet (served in the conservatory-like dining area) is quite good. Breakfast offerings included tea or coffee, plain and chocolate croissants, rolls, cheeses, meats, cereal, yogurt, fresh fruit, and orange juice. My luxury double (twin) was small but comfortable with good amenities: individually-controlled heating, CD player, television (but no remote control), phone, iron, trouser press, and hairdryer. Small but fabulous bathroom, all marble with newer fixtures, excellent water pressure, and sensor lighting. Overall, very good value for the price I paid. |
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| Posted at 10:54 8 Dec 2001 by DOBROVA | Rating: 2 |
| SMALL ROOMS,BAD MANAGEMENT | |
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